Política de devoluciones
Nuestra política de cambios y devoluciones se redactó con la intención de mantener un equilibrio entre ofrecer el máximo nivel de servicio al cliente y mantener un modelo de negocio sostenible.
If you're not 100% satisfied with your purchase, please return any unused items within 45 days of purchase in original condition for a full refund less any incurred shipping charges on your original order and a $7.50 flat-rate return shipping charge (U.S. orders only). All returns must be in new and unused condition and include original hang tags and packaging. International return rates vary by country and are calculated on the international return link below.
Las devoluciones tardan entre 10 y 12 días laborables desde la recepción en nuestro almacén para inspeccionar, reponer y procesar su reembolso y/o crédito. Le enviaremos un correo electrónico de confirmación cuando su reembolso se haya emitido al método de pago original.
Los días laborables no incluyen sábados, domingos ni festivos nacionales.
Créditos / Canjes
Once processed, returns setup for store credit will be emailed a credit for the value of the item(s) received that can be used at missionworkshop.com. Exchanges will be shipped out once processed.
The $7.50 processing fee does not apply to exchanges or returns for store credit.
Items purchased anywhere except missionworkshop.com must be returned to the original place of purchase.
Cualquier artículo que haya sido modificado, alterado o cambiado de cualquier forma distinta a su forma original no es elegible para devoluciones / cambios / garantía.
Los artículos de venta final no se pueden devolver, cambiar ni reembolsar a menos que se indique lo contrario.
EU Right of Withdrawal
Customers in EU and EFTA member states have the right to withdraw from eligible online purchases within 14 days of delivery and receive a full refund — including original shipping costs — without needing to provide a reason. To initiate a withdrawal request, click here.
Póngase en contacto con
Our policy continues to evolve and we welcome feedback. If you have any questions or comments, please reach out to us at support@missionworkshop.com and we will get back to you as quickly as possible.
For domestic orders: Start a Domestic Return
For international orders: Start an International Return
